Video series
Taming Your Tech Stack
Nick brings the problem. Jen solves it. Nick is a successful retreat leader. Jen leads product at YouLi. Together they untangle the real headaches of running group trips, with plenty of laughs along the way.
New episodes a few times a month. Recorded, not live, because people in travel are always traveling. Watch on your time, not ours.
Latest episode · 2 Oct 2026
How AI Amplifies Expertise Instead of Replacing It
The library
Pick a problem, get a solution
Filter by topic, then tap any episode to play it here.
How to Manage Rooming Lists Visually in YouLi
Watch on YouTubeHow Tour Operators Can Recover Payment Costs With or Without Surcharging
Watch on YouTubeThis Hidden YouLi Feature Solves Nick's Booking Problem
Watch on YouTubeInside a Real Tour Operator + Group Leader Planning Call
Watch on YouTubeACH, Debit Cards, and Credit Card Surcharges Explained
Watch on YouTubeJen Spills the Tea: What YouLi Is Building for Smarter Group Travel
Watch on YouTubeManage Traveler Anxiety and Get Money for that Emergency Fund
Watch on YouTubeMaster Rooming Lists with YouLi's Package Inventory System
Watch on YouTubeHow to Sell & Manage Rooms for Group Trips: Four Strategies Explained
Watch on YouTubeDon't Give Bob Too Much Power (Smart Trip User Access Management)
Watch on YouTubeAre You Asking Too Much at Checkout? (And Losing Travel Bookings)
Watch on YouTubeWhat's the Best Booking Flow for Your Travel Website?
Watch on YouTubeMeet your hosts
One problem. One fix. Every episode.
N
Nick
Retreat leader · brings the problems
Nick runs successful retreats and knows exactly where group travel gets messy: rooms, payments, checkout, partners. He brings the real-world problem.
J
Jen
Head of YouLi product · solves them
Jen designs YouLi. She shows the smartest way to solve Nick's problem, in YouLi and in your wider tech stack.
Got a problem for Nick & Jen?
Book time with Nick and bring your toughest group travel challenge. It might even become an episode.