How To Manage Charity Trips: Compassion UK

Compassion is a leading children’s charity with 68 years of experience in releasing children from poverty.  Compassion works in partnership with local churches in developing countries to link a child in critical need with a caring sponsor. Each sponsor enables the organization to provide exceptional care for their sponsored child through every stage of their childhood. Compassion UK's approach to fighting poverty is highly personal and can be summed in three simple words: Compassion for children. Learn more

The Compassion UK Field Experience Team is made up of 7 people collaborating across the organization.
The team runs around 30 group trips of different types a year.  

The Compassion team had been thinking about implementing a software solution for over 10 years. In January 2019 an active search for a solution was initiated due to a significant increase in demand for trips. The team has developed a list of business requirements using the MoSCoW scale. After several months of evaluation, Vivien Green, team Business Analyst, has chosen YouLi to be the white-labeled tech solution for all company trips.

‍"We have valued the fact that we've been able to implement the software with 1 team member whilst others carry on using the existing system. From now on, every new trip we start planning will be moved onto the new system so it is spread over time and with the different team members."- Vivien Green, Business Analyst

YouLi Travel Management Solution For Compassion UK

• Seamless team collaboration
  ‍"As a team, everyone has their own responsibilities in arranging different group trips and also individual visits, but there is also collaboration within the team."
  With YouLi all trip and traveler documents are securely synchronized and updated instantly. No more emailing spreadsheets around. All trip and traveler documents are securely synchronized and updated instantly.

• Automated tasks and reminders
  "The existing system we had for planning trips, was not able to deal with the demand. Many of our processes also had the potential for human error (filling in of spreadsheets etc) and were very time-consuming." YouLi automates booking and post-booking experience with emails, tasks, and payments. No more emailing spreadsheets around.
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• ZERO Booking fee
  YouLi does not charge a processing fee for taking bookings. More Bookings, Less Fees. YouLi is designed to help your business scale.
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• No Passwords to Manage
  Travelers use secure Magic Links to view their Trip Page™ without requiring a password. All the benefits of a personalized account they keep coming back to, but no need to manage customer passwords!
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• Better prepared travelers
  "It is simple to set up from the planning side, it’s a really good experience for the trip participant and is simple to use. It’s intuitive, it’s directive with tasks and input required, it has automated reminders which will be so helpful to us, the user interface is appealing, it’s helpful for the various levels of users."
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• Easy onboarding
  "We’ve been able to implement the software with 1 team member whilst others carry on using the existing system. From now on, every new trip we start planning will be moved onto the new system so it is spread over time and with the different team members. We also plan to use it for planning and providing support for independent travelers wishing to visit their sponsored child whilst in the country of residence."
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• All-in-one Document Hub
  What are my trip options? Who else is going? When do you need my passport information? All trip questions are answered in traveler's Trip Page™. The Hub includes personalized itineraries, assigned tasks, documents, and everything trip participants need to know about their group trip.
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• Global Data security
  YouLi software is fully compliant with GDPR and committed to keeping all data secured.